Agentic Process Automation with Flowable
Learn how to design, orchestrate, and govern agentic AI solutions in Flowable, from prompt design to fully AI‑driven cases and processes.
Description
Unleash the Agent in Flowable!
Agentic Process Automation with Flowable is a hands-on course that teaches you how to embed AI agents deeply into business processes and case management.
You’ll explore Flowable AI Studio, the different type of agent models, and learn how to combine them into robust, AI‑driven solutions. Through practical exercises, you’ll gain a clear understanding of AI governance, auditing, and best practices for using agentic AI in real-world Flowable applications.
Agentic Process Automation with Flowable is a hands-on course that teaches you how to embed AI agents deeply into business processes and case management.
You’ll explore Flowable AI Studio, the different type of agent models, and learn how to combine them into robust, AI‑driven solutions. Through practical exercises, you’ll gain a clear understanding of AI governance, auditing, and best practices for using agentic AI in real-world Flowable applications.
Who is this course for?
This course is intended for Flowable modelers, developers and architects who want to enhance their solutions with AI capabilities.
This course is intended for Flowable modelers, developers and architects who want to enhance their solutions with AI capabilities.
Agenda
Session 1 – Foundations & AI Agents
- AI fundamentals and agentic AI concepts
- Prompt design, context, tools, and governance basics
- Flowable AI Studio overview and core capabilities
- Utility Agents: operations, inputs/outputs, prompts, tools, and usage
- Hands-on: AI‑enhanced complaint handling with Utility Agents
Session 2 – Orchestration, Documents & Knowledge
- Orchestrator Agents and AI-driven case behaviour
- AI Chat, intents, and AI activation patterns
- Document Agents: classification and extraction
- Knowledge Bases and Retrieval‑Augmented Generation (RAG)
- External Agents, A2A, and AI auditing in Flowable Control
- Hands-on: AI‑orchestrated cases with documents and knowledge
Learning Goals
- Understand core agentic AI concepts and how they are implemented in Flowable
- Design and configure Utility, Orchestrator, Document, Knowledge, and External Agents
- Embed AI agents into BPMN processes and CMMN cases
- Use AI Chat, intents, and AI activation to drive intelligent case behaviour
- Implement document understanding and knowledge‑based AI using RAG
- Apply governance, auditing, and compliance best practices for AI in Flowable
Prerequisites
A solid understanding of Flowable basics and some hands-on experience with processes or case modeling are a prerequisite for this course. Familiarity with the Service Registry, BPMN and CMMN is strongly recommended.